Community Management
This community management course is designed to equip participants with the skills and knowledge needed to effectively build, grow and maintain online communities.
Lessons
36
Length
6h 11m
Level
All levels
Certificate
Included
Where can I learn Community Management online? You can learn Community Management online at More Techies Academy. The Community Management course is self-paced, with video lessons (36 lessons), practical assignments and a certificate you can share and verify. Enrol at https://academy.moretechies.co/courses/community-management.
About this course
Course content
9 modules · 36 lessons · 6h 11m
01Introduction5 lessons
- Introduction 3m
- What is a community? 11m
- Community-led growth 11m
- Who is a community manager and how important is their role 12m
- A day/week/month in the life of a community manager 5m
02Getting started with community management4 lessons
- The different types of communities 16m
- Social media management VS community management 5m
- Management VS Moderation 5m
- What a successful community looks/feels like 5m
03Establishing your community’s processes3 lessons
- Understanding your audience and why they belong to your community 7m
- Deciding on the right platform for your community 6m
- Creating important processes for your community - onboarding, offboarding, community rules, content plan etc. 10m
04Engaging and moderating your community3 lessons
- Handling difficult situations/crisis 10m
- Community Engagement 13m
- When and how to switch engagement tactics 5m
05Important tools you need as a community manager1 lesson
- Content creation tools 10m
06Resources on Tools (curated)7 lessons
- Airtable - CRM tool (external) 11m
- Hubspot - CRM tool (external) 9m
- Notion - Planning tool (external) 8m
- Trello - Planning tool (external) 15m
- Canva - Design tool (external) 13m
- Inshot - Video Editing tool (external) 19m
- Capcut - Video editing tool (external) 10m
07Community growth tips2 lessons
- Building trust in your community 4m
- Mistakes you should avoid while building your community and best practices 12m
08Measuring the success of your community3 lessons
- Defining and measuring the success of your community 6m
- Using Data to improve your community 7m
- Getting a job as a community manager 12m
09Bonus Resource8 lessons
- Building Your Personal Brand 12m
- 5 Reasons Why A Personal Brand Is Important 11m
- How Your Personal Brand Can Build The Business 8m
- How To Build Your Personal Brand 18m
- Content Creation For Personal Brands 17m
- Setting Up Your CV 7m
- Setting Up Your Portfolio 11m
- Linkedin For Success 12m
Frequently asked questions about Community Management
How much does the Community Management course cost?
The Community Management course costs ₦50,000 or $120. You can pay in Naira or US Dollars through secure checkout, and it is also included with More Techies Plus.
Do I get a certificate for Community Management?
Yes. When you complete the course requirements you receive a certificate of completion. Anyone can verify it online at https://academy.moretechies.co/verify using the certificate code.
How long does it take to learn Community Management?
Community Management is self-paced, so you set the speed. It has 36 lessons and about 6 hours 12 minutes of video. You keep access to the lessons so you can revisit them.
Is the Community Management course good for beginners?
Community Management is rated all levels. No prior experience is needed.
How do I pay for Community Management?
Pay securely online in Nigerian Naira or US Dollars. You do not need an account before paying: your account is created the moment your payment goes through, and you can start learning immediately.
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